Refund policy

No Returns Allowed.

Return or Exchange requests for only defective products can be sent via email at hello@sambarstories.in. If the defect is verified, we will take 100% responsibility for it and initiate a refund or replacement at 0 cost, as you prefer.

You can follow the guidelines below to raise a Refund/ Replacement for Defective Products request with us:
  1. The defect needs to be communicated to us within 10 days of delivery.
  2. Share images/ videos of the product in full view with the defect visible.
  3. Share an image of the UID label (Barcode Sticker) attached to the product.
  4. Share the images of the packaging with the shipping label visible.

Failing the above, we will not proceed for the exchange/return.